![]() ![]() The issues started a few months ago, but I've just kinda been tolerating it until now. I have done EVERYTHING mentioned in several other threads on the same subject. I have the Razer Kraken Kitty USB headset.Ĭan anyone help me? I've only had this headset for about 8 months or so and spent a lot of money on them, so I'm really disappointed to be having this many issues with them. I have done a total uninstall and reinstall of ALL Razer software and this is still happening I have the headset plugged into my motherboard USB 3 port (I even bought a powered USB hub which I have plugged other USB hardware into). But since it is happening on both computers I use, that leads me to believe it is an issue with the headset itself. I have also tried updating the drivers and every other conceivable thing I could think of. I have tried uninstalling Razer Synapse and reinstalling it. Ive only had this headset approximately six months, and Ive been EXTREMELY careful. As the title states, Ive noticed that my Razer Kraken Ultimate has been disconnecting and reconnecting repeatedly. ![]() This is occurring not just with my personal computer, but my work computer too. Razer Kraken Ultimate popping, then disconnecting and reconnecting. It's inconsistent when this issue happens and I have no warning, but it always seems to happen at the worst possible times. I'm not really sure what to do at this point, and it's frustrating trying to talk to someone and having to apologize because I can't hear them anymore at random times. Thread locked to curb the conversation to PMs. PM me the serial number of your headset along with its proof of purchase so I can validate its warranty status. Since the issue is present on different PCs, its likely this is a hardware issue. My razer kraken kitty edition keeps making a popping noise then disconnecting then reconnecting. Also right at the 8 or 9 month mark with mine. My Logitech headset can go 30 feet before hitting interference though it still doesnt disconnect. I cant stay connected sitting at my computer. It seems the 20 dollar Logitech headset is superior to Razers 80 dollar headset. Audio is trying to switch from Speakers (Razer Kraken Kitty Edition) to SPDIF Interface (Realtek USB 2.0 Audio) now instead of Synapse while reconnecting.I've seen several threads of people claiming to have the same issues, but I have yet to find a resolution that works. Razer headset keeps popping then disconnecting then reconnecting. It would be nice if Razer bothered to respond to these forums. *edit* The issue is continuing while Synapse is uninstalled, I am at an even greater loss now lol. The Kraken Kitty works fine on my husband's PC, his regular Kraken works fine on my PCĪny help would be appreciated! I currently have Synapse uninstalled but I'd like to not keep it that way, my favorite Razer feature is the extensive RGB customization and not using it just isn't it. The charging light is allways red so it should be charging as usual but it keeps going. It keeps doing it even when its just charging from an USB port. Reinstalling Razer Synapse (all was well for about a day, it is starting to cut out again) I dont know whats going on or if this is a bug from the last update or something like that but, as I wrote on the title, my Razer Nari Ultimate keeps connecting and disconnecting every second. It will disconnect and reconnect every 2-3 seconds and will continue non-stop. the headset keeps on disconnecting then reconnecting. So lately after a few updates i notices that my Razer headset started disconnecting and reconnecting by it self, so what i did is simply uninstalled realtek. (this issue show when listen youtube or gaming only when high sound effects) When using Razer Kraken Kitty Edition seems working fine but cant use spatial sound advantages. But when I shutdown my laptop and then open it again, the headset is not detected again. ![]() ![]() Uninstalling Razer Synapse (this worked but obviously I lost my RGB control) Issue: When using THX Spatial - Synapse as default + lighting + 100 volume seems like driver disconnecting and reconnecting every 5sec. Removing PSU extension cables and using only the stock cables (thought it might be insufficient power to the USB hubs) They are about 3 years old and haven't given me an issue before, they worked fine on my old rig and worked fine on this new build for about 6 months. It switches from Speakers (Razer Kraken Kitty Edition) to Speakers (THX Spatial - Synapse) when it disconnects, going back to Speakers (Razer Kraken Kitty Edition) once it connects again. The issue gets worse and worse the longer you try to use audio. I'm having trouble with my Kraken Kitty headset, it will periodically disconnect and reconnect with increasing frequency. ![]()
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